Frequently asked questions
Pricing and Payments
Q: How much does a wedding cost at your venue?
A: The price of your wedding depends on the time and day you would like to get married. Morning ceremonies at Thee Olde Chapel are cheaper than evening ceremonies. Click here to see our price sheet.
Q: Will you hold my wedding date?
A: Our available dates are booked on a first-come, first-serve basis. We’d love for you to schedule an appointment for a tour and discuss your needs, and then we can help you select your perfect date—which we will absolutely hold for you once you make your first payment: the space reservation.
Q: How much is the first payment?
A: A non-refundable deposit is $2,000. The minimum amount to hold your date is $1,000. (If full deposit of $2,000 is not paid up front). Your next payment of $1,000 is due 30 days after first payment of $1,000. We accept cash, checks, credit cards or money orders. You can make the payment in person during your site visit, by mail or over the phone. Never fear! All payments you make are credited to your final balance.
Q: How do the rest of the payments work?
A: A payment schedule can be made at the first planning meeting. Venue balance must be paid 90 days prior to your event. Your final payment for all additions must be paid in full within 10 days prior to your special day cash, credit cards, money orders or checks accepted.
Q: What is the cancellation policy? Will my deposit be refunded?
A: Date changes are permitted at the discretion of CCEM Inc. Any permitted date and time changes must be made 90 days prior to the original contracted date. All monies rendered will be non-refundable but venue reservations can be rescheduled, or relocated at any other CCEM Inc. locations. Full balance is due 60 days prior to the event.
Q: Can our final guest count change?
A: We totally get that your guest count may fluctuate in the weeks before your special day, so we don’t need to know your final count until 10 days before your event—the same time your final payment is due. If your final count suddenly increases less than 10 days before your event, let us know immediately so we can make the necessary adjustments to accommodate your guests.
Q: Is there a price difference for children?
A: Venue cost is not determined by guest count.
Q: Does the venue carry liability insurance?
A: Yes, we carry our own liability insurance policy.
Q: Do you require security?
A: If you invite a large number of guests, we will require EXTRA security services for safety purposes. You will be made aware of any security fees that must be added to continue with your desired package.
Q: Do you require event insurance?
A: Yes, we do. Wedding Liability Insurance is now required by many wedding venues. You can either go through your homeowner’s insurance policy or many others have gone through the insurance experts, Wedsure.
The Wedding Day
Q: How long can my event be?
A: All ceremonies are 1 hour. Additional hours can be purchased for an additional fee.
Q: Who will be my main contact the day of the event?
A: Our venue wedding coordinator will be available to you the entire day of your wedding. The wedding coordinator will be at the venue to let your vendors in and to direct your guests and wedding party.
Q: Can I bring my own decorations?
A: Sure! We love when couples bring in personal touches and DIY projects—just make sure you run everything you plan to use by your wedding coordinator to ensure all elements are venue-approved. (For example, please don’t bring confetti or outside candles.) We can even advise you about what sort of décor would work well with your vision and theme!
Q: Can I bring my in my own candles?
A: Sorry, the only candles we allow in our chapel are from our chapel candle packages.
Q: Where can I get my wedding pictures taken at the property?
A: Each of our properties possess unique and breathtaking photography backdrops! Our photography vendors are very familiar with these areas and can capture the perfect shots. If you use an outside photographer, please ask them to check with the venue wedding coordinaor to make sure they steer clear of the restricted areas for safety reasons.
The Planning Process
Q: What is the max. guest count to be able to have my ceremony at Thee Olde Chapel?
A: 300 is the max amount of guests we can accomodate for a ceremony at Thee Olde Chapel.
Q: I booked my wedding date with the venue—now what do I need to do?
A: Don’t freak out—booking with us means wedding planning without the stress! The first thing we do is set up formal meetings that will keep you organized and on track until the day you say I do. This also includes a finishing touches sit down to make sure we review your event start to finish—giving you complete peace of mind.
Q: How do your vendors work?
A: The beauty of working with us is the fact that you can book your caterer, florist, baker, invitations, DJ, photographer, etc. all through us! When you use our trusted vendors, you’re guaranteed quality and professionalism. Just contact them to discuss your design ideas so you’ll get exactly what you want!
Q: Can I bring in my own vendors?
A: Absolutely! You can remove services from your package and bring in an outside vendor of your choice. Just keep in mind that we have already done the legwork and negotiating with our vendors on your behalf to get you the best value in our packages.
Q: How much time in advance of my wedding will I have access to the facility?
A: You can definitely have access to the venue 1 hour before your event. Anything earlier than that is based on availability and price per hour.
Q: What AV equipment do you provide?
A: You can rent equipment from a trusted vendor or bring your own additional equipment if you’d like.